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How Sliday built a lasting culture of time-tracking with Time

With a distributed team of more than twenty specialists spread across Asia, Europe and Oceania, Sliday helps companies turn complex ideas into reliable, well-crafted digital products. Keeping that kind of team aligned on where its hours go — without drowning anyone in admin — is exactly the problem Time was built to solve.

About Sliday

A digital agency helping companies turn complex ideas into working software, originally founded in New Zealand and now fully remote.

People
23 team members
Industry
Digital agency
Location
Globally distributed
Founded
2009
  • 200k+Hours logged
  • 50%Faster leave & holiday approvals
  • 30%Less time on manual updates
  • 20%More tasks completed on time

The challenge of tracking work remotely

When Sliday closed its Auckland office and went fully remote, the small, informal signals that hold a studio together quietly disappeared. You could no longer glance across the room to see who was heads-down on a client build, who had a free afternoon, or which project was quietly eating more hours than anyone had planned for.

The team tried the usual fixes first: spreadsheets, ad-hoc Slack check-ins, the occasional timesheet nobody enjoyed filling in. None of it stuck. Data was always a few days stale, half the team forgot to update it, and by the time numbers reached a manager they were more guesswork than fact. For an agency that lives and dies by accurate estimates, that was a real risk.

Why Sliday chose Time

Slack was already the beating heart of every Sliday workflow — standups, client threads, code reviews, watercooler chat. So when the team went looking for a time-tracking tool, the deciding factor was simple: it had to live where work already happened, not in yet another dashboard someone has to remember to open.

Time checked every box. Logging an hour is a quick message, not a context switch. Reports surface in the same channels where the team already talks. There was nothing new to install, no per-seat onboarding ritual, and no separate password to forget.

Day to day, the team relies on the parts that fit naturally into Slack: starting, pausing and stopping timers on a task without leaving a conversation, a live overview of who is on what, daily stand-ups, and leave and holiday requests in the same place. When someone needs the bigger picture, the connected web dashboard turns all of that into detailed reports and analytics by project, person and task.

Setup was incredibly simple — as soon as we added Time to Slack, the whole team could start logging work that same day, with no training and no onboarding deck.

David KravitzDavid KravitzCEO at Sliday

A smooth start with immediate adoption

There was no kickoff project, no migration weekend, no "please complete your profile" emails. People added Time to the channels they already used and started tracking within minutes.

Because logging happens inside a normal Slack conversation, it never felt like a separate system to maintain. Within the first week the majority of the team was tracking daily, and the habit formed on its own rather than being enforced from the top down.

The features the team actually lives in — statuses and leave

Two features quickly became the team's favourites: live work statuses in Slack and leave requests. Instead of pinging around to ask "are you free?" or "who's off this week?", everyone can simply see it. A quick status shows who is focused, on a call, on a break or done for the day, right next to the conversation.

Leave made managers' lives dramatically easier on both sides. People request time off without leaving Slack, and approvals happen with a single tap — no email threads, no separate HR tool, no spreadsheet to reconcile. Approving or declining takes seconds, and once a request is approved it lands straight in the shared holiday calendar.

Together, statuses and leave gave the studio something it never really had while remote: a single, always-current overview for planning. Managers can look ahead, see who is available and who is away, and schedule work around real capacity instead of guesses — which is exactly what makes balanced, realistic planning possible.

Statuses and leave are the parts the team reaches for every single day. Approving time off is a two-second tap, and I can finally plan around who's actually available.

David KravitzDavid KravitzCEO at Sliday

Clearer reporting and more trust

The biggest change wasn't the numbers — it was the conversations around them. Managers stopped chasing status updates, and designers and engineers stopped being interrupted to explain what they were working on. The data was simply there.

With a consistent stream of hours flowing in, weekly and per-client reports practically wrote themselves. Estimates got sharper because they were grounded in what past projects had actually taken. Just as importantly, the whole team shared one transparent picture of where time went — which built trust instead of suspicion.

With people working across a dozen time zones, the asynchronous side mattered most. Automated summaries, scheduled reports and one-click exports meant a manager in Europe could open a clear report on a project being built in Asia without a single sync call — quietly removing a whole category of "quick status" meetings.

Unexpected results beyond tracking

What surprised the team was how much Time improved planning and wellbeing. Because over-commitment showed up in the data early, managers could rebalance work before someone burned out instead of after.

It also changed hiring decisions. Real historical data on how long different kinds of work actually took made it far easier to know when the studio genuinely needed another pair of hands — and to justify it with evidence rather than gut feel.

The scale speaks for itself: in a single recent year the team logged 34,511 hours and 31 minutes through Time, and across more than five years of daily use that has added up to well over two hundred thousand hours of fully transparent, trusted data.

Time gave us a calm, shared source of truth. For a fully remote team, that's worth more than any single feature — it's the thing that keeps everyone rowing in the same direction.

David KravitzDavid KravitzCEO at Sliday

Lessons learned along the way

The team's biggest takeaway was to keep tracking lightweight. Early on they were tempted to capture every sub-task in fine detail; in practice, asking for less information more consistently beat demanding perfect timesheets that nobody kept up with.

They also learned to treat the data as a conversation starter, not a scoreboard. Used to spot overload and improve estimates rather than to police people, Time became something the team trusted rather than resented.

Looking ahead — and a word from the CEO

Time-tracking has gone from a chore Sliday tolerated to a quiet habit the whole studio relies on. As the agency takes on larger, longer engagements, that shared visibility only becomes more valuable, and the team plans to lean further into automated reporting and per-client dashboards.

David's advice to other remote teams is refreshingly blunt: don't overthink it. If your team needs more clarity around time, workload and who's available, you probably already feel it. Time is simple, it lives where you already work, and it just works — so the honest answer is to start small and let the habit grow from there.

Ready to get started?

Time subscription plan is based on the number of members at your Slack's workspace.

Monthly
Annually
$1
/mo
  • per active user
  • minimum 5 seats
Add Time to Slack
7-day free trial secured by Stripe
  • Unlimited users
  • Time-tracking
  • Interactive dashboard
  • Time-tracking reports
  • Leave
  • Invoices
  • Punctuality meter
  • Priority support (24h response)
  • And more...

Time privacy policy

Sliday Limited ("us", "we", or "our") operates the https://timebot.chat website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://timebot.chat

Definitions

  • Service

    Service is the https://timebot.chat website operated by Sliday Limited

  • Personal Data

    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • Usage Data

    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies

    Cookies are small pieces of data stored on your device (computer or mobile device).

  • Data Controller

    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

    For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

  • Data Processors (or Service Providers)

    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

    We may use the services of various Service Providers in order to process your data more effectively.

  • Data Subject (or User)

    Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Sliday Limited uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

If you are from the European Economic Area (EEA), Sliday Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Sliday Limited may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Sliday Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Sliday Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Sliday Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Sliday Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Sliday Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Sliday Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sliday Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Sliday Limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

  • Mixpanel

    Mixpanel is provided by Mixpanel Inc

    You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/

    For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Time terms of service

These Terms and Conditions ("Terms", "Terms and Conditions", "Terms of Service") govern your relationship with https://timebot.chat/ website (the "Service") operated by Sliday Limited ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. You must be of an age of majority in your state or province of residence. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Sliday Limited cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Sliday Limited customer support team.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Sliday Limited with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Sliday Limited to charge all Subscription fees incurred through your account to any such payment instruments. Should automatic billing fail to occur for any reason, Sliday Limited will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Free trial

Sliday Limited may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for the Free Trial. If you do enter your billing information when signing up for the Free Trial, you will not be charged by Sliday Limited until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Sliday Limited reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee changes

Sliday Limited, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Sliday Limited will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Sliday Limited and its licensors. The Service is protected by copyright, trademark, and other laws of both New Zealand and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Sliday Limited.

Our Service may contain links to third-party web sites or services that are not owned or controlled by Sliday Limited.

Sliday Limited has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Sliday Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall Sliday Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Sliday Limited its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. Contact Us

If you have any questions about these Terms, please contact us: